About Us

Who we are?

We are a BPO established in 2022. We are a company that provides corporate solutions through a business process outsourcing model.
Our mission is to deliver high-quality, cost-effective solutions tailored to each client’s unique needs. By leveraging expertise and innovative technologies, our company strives to enhance business efficiency, drive growth, and enable our clients to focus on their core competencies.

We are dedicated to foster a collaborative and transparent partnership with our clients. This involves maintaining open lines of communication, understanding client’s goals, and challenges, and offering flexible solutions that can adapt to changing business environments. By prioritizing client satisfaction and long-term- relationships, our company builds a reputation for reliability and trustworthiness.

Why Us?

We adapt to any business, starting from new companies to large enterprises, aligning with their objectives and goals.

Benefits:

Cost Savings
  • Lower Labor Costs: Wages in many Latin American countries are significantly lower than in North America, allowing companies to reduce labor expenses.
  • Reduced Overhead: Operational costs, including office space and utilities, are often lower in Latin American countries.
Location and Time Zone Alignment
  • Geographic Proximity: Latin America is relatively close to North America, making travel and communication easier compared to outsourcing to more distant regions like Asia.
  • Time Zone Similarity: Many Latin American countries are in similar time zones to North America, facilitating real-time collaboration and reducing delays.
Skilled Workforce
  • Access to Talent: Latin America has a growing pool of skilled professionals, particularly in fields such as: IT, customer service, and sales.
  • Education and Training: Many Latin American countries have strong educational systems and technical training programs that produce highly qualified workers.
Language and Cultural Affinity
  • Bilingual Workforce: Many Latin American professionals are bilingual, speaking both Spanish and English, which eases communication barriers.
  • Cultural Similarities: There are cultural similarities between North America and Latin American countries, which can lead to better alignment in business practices and customer service.
Flexibility and Scalability
  • Scalability: Companies can quickly scale their operations up in response to market demands without significant investment in infrastructure.
  • Flexibility: Outsourcing gives flexibility for managing effectively and efficently their resources, allowing companies to focus strategically on its business model and strategic initiatives.

Our Values

Quality: “Manage by fact approach”

We help people scale their business and reach their maximum potential while providing great work opportunities to young Latin talent.

Integrity: “We wear our client's shoes”

Our workforce is carefully selected, and we focus on adherence to moral principles, transparency, and reliability. We operate as a family, with mutual respect while caring for our partner’s interests.

Innovation: “Change is the only constant”
We never stop developing for ourselves and our clients, always being at the forefront of new technologies not only adapting but creating new trends in the market.
Adaptability: “Chameleons essence”
We change and adapt to any circumstances to help our clients overcome challenges and achieve their maximum potential. Resilience plays a key role in our corporate structure, something that is within our Latin workforce.

Team

Mauricio Sarmiento

With over 10 years of experience in the mass consumption and telecommunications industries, Mauricio has led commercial and trade marketing teams to achieve significant results. He has a proven track record of increasing market share and implementing effective strategies. Mauricio understands the importance of data analytics and market research in driving business growth. His ability to supervise large teams, manage budgets, and execute successful CRM programs demonstrates his strong leadership skills. Mauricio believes that combining effective communication, teamwork, and business vision allows for the achievement of sales goals and market expansion.

Roberto Gutierrez

With almost 13 years of experience in wholesale, services, and software sales, Roberto has managed teams of more than 50 employees, achieving KPIs and exceeding results and annual quotas. For him taking advantage of tools and technology with the right human asset, will allow you to meet the client’s objectives and standards. Roberto considers knowing your team’s capabilities and attitudes allows you to align them on the right path to reach success together.

Andres Rincon

13 years of experience in the public sector, as a lawyer and advisor. Working alongside legal teams dedicated to formulate, draft, and articulate public policies for the city, experience in public relations and public contracting, with almost 2 years of experience with a personal injury law firm in the United States, Andres is an experienced professional, who knows how to identify issues that come along the way and how to resolve them in the most efficient way. A team player who aims in the same direction as the project needs.

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